Customer Support

Your system will not be able to arm if there are any open doors or windows within your home. To get a professional to show or talk you through how to bypass areas of your home contact us.

if your system appears to be down, please contact a member of the Coggin Security team immediately.

Contact a member of the Coggin Security team to get a hold of our 24/7 monitoring team to walk you through a system check.

We recommend testing your alarm system at least once a month, especially after any construction or major renovations to your home or business.

False alarm fines can be up to $200 if they occur frequently. To avoid costly fees make sure you know your code and password, keep batteries in your system fresh, make sure all doors and windows are secure, and contact specialists at Coggin Security, Inc. so that we can take a look at your system as soon as possible.

Our service plans do not include batteries, however we are more than happy to help you with the type of battery you need and the best place to purchase.

Coggin Security, Inc. installs the latest technology in cellular and wireless security systems that are affected if your power goes out. Instead, your system will run on a backup battery.

Usually only pets over 50lbs have the capability to trigger your motion sensor. However, it’s best to set up motion detectors in places that your pets aren’t often in.

Responders at central station are notified, as well as the list of emergency contacts you supply Coggin Security with when you setup your system.

First, check to make sure your internet is working. If no changes have been to your interest then try unplugging the power for 10-20 seconds. If you are still experiencing issues, contact a member of the Coggin Security, Inc. team.

Notifications triggered by motion detection are sent within 60-90 seconds, but vary depending on the strength of your network connection.